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Privacy Policy

Who we are – AHCG

Our website address is: https://www.heskethparklodge.co.uk.

This website is owned and operated by Athena Healthcare Group Limited (Athena).

We are committed to respecting your privacy. We have structured our website so that, in general, you can visit the website without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.

Information Gathering

We may collect the following information in the following circumstances (not exhaustive):

We may require that users supply personal information (such as when you make an enquiry or join our mailing lists) including name, mailing address, company name and your position in it (if applicable), telephone number and e-mail address.

If you request a newsletter from the website (which includes, without limitation, our latest news and special offers), you would need to submit your name, company name and e-mail address to us.

Some pages use cookies, a data analysis technique. In order to learn more see our page on cookies.

Use of information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • To advise you of new services and promotions that we think will be of interest to you
  • To assist with our marketing and promotional developments in order to enhance the quality and range of services we provide to our clients
  • We may periodically send promotional e-mails about new products, special offers or other information which we think you may find interesting using an e-mail address which you provide
  • From time to time we may also use your information to contact you for market research purposes

When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.

We will not sell, distribute or lease your personal information to third parties. We reserve the right to release personal information without your consent or without consulting you, when we believe that this is appropriate, such as to comply with our legal obligations.

If you believe that any information we are holding about you is incorrect or incomplete, please write to us or e-mail us as soon as possible.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, given that we are reliant on technology and the internet, which is not secure, we cannot guarantee security and you acknowledge that you use the website at your own risk.

Links

This website contains links to other websites that are not controlled by Athena.
This privacy statement applies only to this website.

Legal

The copyright in these pages belongs to Athena Healthcare Group Limited, all rights are reserved. Copying, re-distribution or publishing of the pages or graphics by any means is prohibited.

Google analytics & re-marketing

Our websites use Google analytics and Google’s re-marketing technology. This technology enables users who have already visited our online services and shown interest in our services to see targeted advertising on Google partner network websites. Likewise, users that are similar to the visitors of our websites can be addressed. The advertising will be displayed through the use of web cookies. Using cookies, the user behaviour on a website can be analysed and subsequently utilised to provide targeted product recommendations and advertising based on the user’s interests.

If you would prefer to not receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google. Alternatively, users can deactivate the use of cookies by third-party providers by visiting the Network Advertising Initiative’s deactivation website.

Please note that Google has its own data protection policy, which is independent of our own. We assume no responsibility or liability for their policies and procedures. Please read Google’s privacy policy before using our websites. How Google uses data

Requesting a copy of your personal information

You may, at any time, request a copy of the personal information we hold on you, free of charge. To do this, please contact us via email at privacy@ahcg.co.uk We will aim to respond within three working days and provide the information within 28 days.

Changes to our Privacy Policy

Any material changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Unsubscribing

You may unsubscribe from Athena’s emails by following the unsubscribe link in any of our email communications to you or, alternatively, by emailing us at privacy@ahcg.co.uk.

Call: 01704 772222

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Our care teams are ready and waiting to hear from you.

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