FAQs

Care plans are regularly reviewed and adapted as needs evolve. If a resident’s care requirements increase, we work closely with families and healthcare professionals to ensure continuity of care within the home wherever possible.

Residential care supports daily living needs such as washing, dressing and medication. Nursing care includes 24-hour support from registered nurses for residents with more complex medical needs.

We take a holistic approach to wellbeing, supporting physical health, emotional comfort and social connection through personalised care plans, meaningful activities, nutritious meals and strong family involvement.

Yes. Respite care is available for short-term stays, whether for recovery after hospital treatment, trial stays, or to give family carers a break.

We require a 28-day notice period for residents receiving long-term care. Our team will support residents and families throughout the transition and answer any questions during this time.

Yes. Physiotherapy and other allied health services can be arranged for residents when required, either through NHS referrals or private providers, depending on individual needs.

Meals are freshly prepared by our in-house chef using seasonal ingredients. All dietary needs, preferences and cultural requirements are fully catered for.

We offer a varied programme of group and one-to-one activities, including arts and crafts, gentle exercise, reminiscence therapy, entertainment, outings and community events.

Facilities include landscaped gardens, cosy lounges, snugs, a cinema room, hair salon, café-style spaces and an in-house bistro which residents are welcome to use at any point in the day.

Yes, all bedrooms at Hesketh Park Lodge feature private en-suite wet rooms designed for comfort, safety and ease of use.

Yes. Our in-house hair and beauty salon is available for regular appointments, and residents may also invite their own personal hairdresser if preferred.

Absolutely. Residents are encouraged to personalise their rooms with furniture, photographs and meaningful belongings to help them feel at home.

Yes. Family and friends are welcome to visit freely, and we encourage loved ones to remain closely involved in daily life at the home.

All laundry is taken care of by our in-house team, including clothing, towels and bedding.

Yes, on-site parking is available for visitors.

Hesketh Park Lodge is fully accessible, with step-free access, wide corridors, lifts and mobility-friendly layouts throughout the home.

Fees are reviewed annually, with at least four weeks’ notice provided before any changes take effect.

All care fees end from the date of death. Accommodation costs are covered for up to ten days, allowing families time to make arrangements. We handle all matters with compassion and respect.

Fees include accommodation, all meals and refreshments, care and support, activities, facilities and most outings. Full details are available on request.

Fees may be covered by self-funding, local authority funding, NHS Continuing Healthcare, or a combination of sources, depending on eligibility.

If circumstances change, we encourage families to speak with the Home Manager. Support and guidance will be offered, including exploring funding options with the local authority.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

Fees depend on individual care needs and room type. A full assessment is carried out prior to admission, and our team is happy to explain costs clearly.

Weekly fees cover accommodation, care, meals, activities and use of facilities. Some optional services, such as specialist healthcare appointments, may incur additional charges.

Yes. Hesketh Park Lodge is regulated and inspected by the Care Quality Commission to ensure high standards of care and safety.

Absolutely. We encourage families to visit, meet the team and explore the home in person. Please get in touch with our friendly team to book a tour.

Yes. Trial stays and short-term respite stays are available, allowing residents to experience life at Hesketh Park Lodge before making a long-term decision.

Moves can often be arranged quickly, sometimes within the same week, subject to assessments and availability.

Yes. Families are warmly welcomed to join celebrations, events and everyday activities.