At Athena Healthcare Group, our residents and their loved ones come first. We love to hear from residents, their friends and family about their experience at our homes.
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My Mum is 96 and has dementia, she has been staying on Ash unit for a week’s respite and has been extremely well looked after.
The staff are truly caring and have been so kind towards my mum and also towards myself and my family in helping us organise everything.
Daughter of Resident, Hesketh Park Lodge, March 2022
My cousin was admitted to the care of Hesketh Park Lodge in July following a severe stroke. As I live 6000 miles away and am the only relative he is in touch with, I was obviously quite anxious. In November, I was finally able to visit him. When I arrived, all my fears were blown away. This is not your average care home. This is more akin to a boutique hotel! The facilities are amazing and the staff even more amazing. They really do care. Under their care, my cousin is doing so well that it is looking as though he may soon go back home. This is a massive step forward. And I can only thank the wonderful staff for this life changing change. A special thanks must go to, a Nurse who goes beyond and also to the Head Housekeeper. There are probably many others but it was them who I had the pleasure to engage with. And let’s not forget the amazing Care Home Manager who really does have her residents' best interests at heart. In summary, my experience has been fantastic.
Cousin of Resident, Hesketh Park Lodge, December 2021
Special mention to the nurses and care staff on duty when my Dad was taken ill with an infection and later hospitalised. Impressed by the teamwork and efficiency, knowledge yet general good humour under pressure. Also, the clinical skills that meant the infection was spotted early and therefore soon treated. Thank you.
Daughter of Resident, Hesketh Park Lodge, November 2021
This home provides excellent care for my Mother-in-Law with modern, clean purpose-built facilities. Most importantly the staff are wonderful, caring and warm and treat Mum with dignity.
Daughter-in-Law of Resident, Hesketh Park Lodge, November 2021
Having got my Mum in Hesketh Park Lodge in September after a bad experience at another home in Southport, Mum has flourished. She has dementia and wasn't active during the day. Now she's never still! I can't fault the staff or facilities, Mum has a boost getting involved in all activities and events. She doesn't have a bad word to say about Hesketh Park Lodge.
Son of Resident, Hesketh Park Lodge, November 2021
This is a lovely, modern, well-run, clean, safe and happy place to be. Great care is given to make sure vulnerable and ill people are made to feel valued, welcomed and at home.
Friend of Resident, Hesketh Park Lodge, October 2021
I came to Hesketh Park Lodge after having a fall and fracturing my hip. I found the staff extremely kind and helpful. The food and facilities were also very good. I would definitely recommend it to friends and family.
Respite Resident, Hesketh Park Lodge, October 2021
I have been made to feel like this is my home. The staff are very friendly and take care of all my needs. I don't need to worry about anything at all. My room is kept to a good clean standard and the food is very nice.
Resident, Hesketh Park Lodge, September 2021
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